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More About JCA Insurance Services

Our Agency has helped hundreds of California clients find the lowest rates available and the best insurance plans to protect their cars, homes, businesses, and families for decades.  Let us do the same for YOU!

Meet Our Team

John Crawley, President

Email: johnc@jcainsure.com

A Southern California native, John grew up in the insurance industry. While helping his father run successful agencies throughout the LA area, John’s first passion was coaching high school football, where he developed team building skills to create a winning environment that translates today throughout his businesses. His core strength is recognizing and developing individual skills and aptitudes that mesh together for a successful business strategy.

John then launched a 30 year career in the insurance industry, holding positions in management, marketing, training and sales. He has received numerous local, regional and national awards, including Agency of the Year. As president and founder of JCA Insurance, John’s favorite and most meaningful part of his daily business is client interaction and relationship building based on trust, respect and reputation.

John lives in Orange County with his son and daughter. He enjoys reading, exercise at the beach in any weather, golf, and most recently, fly fishing where he got “hooked” for life.

John and 2 high school friends spend annual vacations visiting every baseball stadium in the country. John also volunteers for Red Cross, Alumni Associations and fund raising for various special projects in his community.


Daniel Pacilla, Broker/Client Services

Email: danielp@jcainsure.com

Daniel is a native SoCal, born and raised Orange County. Daniel played football at Anaheim High and Fullerton College. His work experience includes several years as a manager and a personal trainer for 3 major health club facilities. Daniel started his insurance career in early 2002 with Atlantic West Insurance. Daniel was responsible for marketing and developing new clients. In 2004 he opened an independent agency Liberty West in Anaheim and later in Fullerton. He is licensed to sell Personal Lines, Commercial and Life Insurance. A very knowledgeable and personable person; we are happy to have Daniel join the JCA team.

Daniel, his wife and three children are active in baseball and softball.


Sharon Robbins, Broker/Client Services

Email: sharonr@jcainsure.com

Sharon began her career over twenty years ago with Progressive Insurance. Working in the customer service departments, she eventually became a Territory Manager. Sharon also worked with Allstate and several independent agencies over the years. For the past few years she has been a stay at home mom. Her two young boys are now in school and Sharon has joined JCA Insurance Services. Licensed in both Property and Casualty & Life and Health, Sharon will use her expertise supporting our clients for their personal and business insurance. She prides herself on her ability to get to know her clients and their needs.

Originally from Sacramento, Sharon and her family have been residing in the Southern California area for over 15 years. She is an avid sports fan and a long time 49ers follower. Her two young boys are active in several sports and she spends her weekends and after work at practices and games.

Pamela Merfield, Life/Health Specialist


We at JCA Insurance are so proud to have Pamela as a part of our team. She has over 20 years of experience in insurance with her specialty in Health, Life, Retirement, Medicare, and Disability. Pamela started in the Insurance industry to be a support to the consumer. To be an advocate for their needs and to assist in both obtain and maintain the best health insurance plans available.  Pamela will locate the right carriers for her customers and create the best overall package to meet their budget. Need to find affordable health insurance? Worried about the constant changes in Medicare? Pamela will educate you in the process and walk you through each step.

Pamela lives in Orange County and her hobbies include gardening, kayaking, hiking, camping, ballet, baseball and cooking.

  As an independent agency, we are dedicated to serving you. We represent several leading insurance companies rather than any single provider. Therefore, we have the ability to continually monitor the marketplace and offer you the best possible rates. Our goal is to provide you the highest level of customer service and dedicate our resources to meet your needs and earn your trust. Our success is based on your continued satisfaction.

We invite you to contact our office at the address and phone numbers below.  We guarantee your needs will be addressed, phone calls returned, and coverage issues responded to, and claim matters will be addressed promptly!

Please feel free to call our quote line for immediate assistance at:

(714) 676-2007

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JCA Insurance Services
5101 E. La Palma Avenue, #100C
Anaheim Hills, CA 92807

Phone: (714) 676-2007
Fax: (714) 676-2010

Email Us: info@jcainsure.com

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Calif Lic #0505490